Your safety matters most
Your health and safety is our top priority! Here are a few measures we take to prioritize your safety before each trip.
- FAQ
- Travel Insurance
- Additional Info
FAQs
We are a travel company geared to helping people get out of their comfort zone and
Sapphire Getaways is an online Travel company that curates
Yes, you can request a personalized quote by clicking here.
Yes, Sapphire Getaways is gender friendly and is open to all nationalities.
We accept all major credit/debit cards Visa, Mastercard, American Express, Discover, Paypal, Klarna, and Afterpay.
Yes, you can make reservations for any event at any time, if there is still availability. You will need to make the first payment followed monthly payments.
Once you make your reservation, you will receive an invoice. Your invoice will list your monthly payment plan. This is set up by default to charge your credit card every month, or you can choose to turn off the automatic monthly billing option.
You can make monthly payments several ways. Many of our clients are on auto-pay. You will also receive emails monthly regarding your payments and there will be a link to view your invoice and make a payment if needed.
No, we do not provide refunds. Each client is required to accept our Terms and Conditions before the reservation is accepted. To protect your investment, each and every client is encouraged to purchase travel insurance. Please more about Travel Insurance here.
Reasons to Purchase Travel Insurance
Here are some examples of could cause you to cancel your trip, return home early or force you to seek emergency medical treatment while traveling. Here are some examples of what could go wrong.
- You arrive in Jamaica and your luggage doesn’t. If it’s lost, who will help you find it? If it’s delayed, who will reimburse you for covered necessities? If it’s stolen, who will reimburse you for its contents?
- You’re on an excursion and get injured. Who can assist you in finding an English-speaking physician?
- You’re involved in an accident and adequate medical treatment is not available. Who will help coordinate a medical evacuation?
- If your loved one becomes seriously ill and you must cancel your trip, what happens to your non-refundable payments?
- Your cruise line, airline or tour operator goes bankrupt. Who will pay for your non-refundable expenses? Who can assist in getting you to your destination?
- Three weeks before your scheduled arrival, a travel advisory arises in the destination to which you are planning to visit. Who will reimburse you if you want to cancel your trip?
- You are at a beach resort in the Caribbean, and you are forced to evacuate due to a hurricane which has made your resort uninhabitable. Who will reimburse you for your lost vacation investment?
The answer to most of these questions is you would be responsible for the cost or face losing money on your travel investment. Don’t allow this to happen. We suggest travel insurance to all of our clients just in case the “what if” happens to you. Please strongly consider travel protection coverage when you purchase any travel package. It’s better to have insurance and not need it, than to need it and not have it! Having travel insurance will protect your investment and give you peace of mind. Sapphire Getaways recommends purchasing cancel for any reason insurance. We recommend purchasing this type of insurance because it will allow you to cancel for any reason. Of course, we found during this COVID-19 pandemic that insurance companies were not approving claims due to COVID-19; however, the cancel for any reason insurance will allow you to cancel due to COVID-19 or any other reasons. This type of insurance will cost more than your normal insurance; however, your investment will be better protected with this type of insurance. Purchasing this type of policy is time sensitive. STOP and make this a task immediately. Here are some travel insurance companies that we have worked with before. Please visit their websites directly:
Please take your time and purchase the best company for your personal preference. You can also search the web for more options on-line, search “travel insurance”.
Thank You,
Sapphire Getaways
We understand that circumstances change, you will be responsible for finding a new roommate or you must pay the additional cost for the room occupancy change.
Currently, we do not offer roommate matching.
If your roommate cancels their reservations, your invoice will be updated to reflect the package price according to the new occupancy in your room.
Finalized itineraries are sent to each client, at least 30 days before the event via email. Join Our Community
You will be responsible for finding a new roommate or you will have to pay the additional cost for the room occupancy change.
Visas, Passports, and Health Requirements
All travelers are responsible for to ensuring they are in possession of all necessary travel and health documents before departure. The costs incurred in obtaining such documentation or in meeting any health procedures or requirements are not included in the quoted cost of the trip, and each traveler must individually pay the costs. Sapphire Getaways is not responsible should you be refused entry into any country or refused for travel on any transportation due to failure on your part to carry all the required documentation, or for reasons due to your own government policies regarding the trip’s destination(s). If this refusal of entry results in fines, surcharges, or other financial penalties being imposed on Sapphire Getaways, you will be responsible for reimbursing accordingly.
A delay may cause you to cancel your transportation (flight, train, bus, etc.) with the transportation entity/company concerned, however your journey with us is not canceled. Sapphire Getaways will not issue refunds or make payment of any kind to you in respect of any transportation delay or cancellation, downgrading of any ticket or denial of any boarding.
Anyone who chooses to travel with us has a duty of care for themselves and the people around them. We insist that all our travelers comply with local regulations and laws, as well as our own health and safety guidelines, to ensure that everyone can enjoy this group adventure while minimizing the risk of the spread of COVID-19. In addition, each destination has its own vaccination, testing and health screening requirements for entry, exit and transit. It is the traveler’s responsibility to check the local government websites of their destination(s) to ensure they meet the proper requirements for entry. These can include requiring evidence of recent COVID-19 test results or vaccination. It is also the traveler’s responsibility to check the requirements for testing and health screening for the transportation to and from the meeting and departure point as well as countries through which the traveler is transiting and to re-enter the traveler’s country of residence.
Itineraries are sent to each client 30 days before the event via email. We try to get itineraries finalized sooner and if we do you will receive it via email.
Some aspects of your tour experience might be impacted by local restrictions such as businesses operating at reduced hours and/or reduced capacity. In some rare cases, we may need to adjust the itinerary. Restrictions and itinerary adjustments will be communicated to travelers before departure.
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